Group your clients, invite your team, and let the plan limits be real limits — checked when something is created, not merely greyed out.
Plenty of products advertise “up to ten accounts” and then never check. That is fine until it is not: the number in the pricing table stops meaning anything, and eventually somebody notices.
We had that problem ourselves in the other direction — two tiers came off sale because the site promised limits nothing implemented. They went back on only once creation was actually gated.
A workspace holds clients and members. Both are checked against the plan at the moment you add one.
A workspace groups the clients you manage, with billing attached at the workspace level rather than scattered per client.
Invite colleagues by email. The invitation is the authorisation — they do not need an account first.
Accounts and seats are checked at creation. Outstanding invitations hold a seat, so a workspace cannot issue unlimited invites and blow past the limit when they are all accepted.
An unaccepted invite counts against your seat limit. Otherwise the limit is trivially defeated by sending twenty invitations and waiting.
One subscription for the workspace rather than a payment method per client, which is how agencies actually buy.
The plan limits are read from one config, by both the enforcement and the marketing site, so the two cannot drift.
Invitations expire, and an expired one stops holding its seat. Throttled at the endpoint, since the token is the authorisation.
Roles are coarse: agency users see the whole workspace, client users see their own client. There is no per-client permission matrix within a workspace yet — if you need one colleague to see three of your twelve accounts and no others, that is not something Position Eleven does today.
The invitation is refused at creation with a clear message, rather than being accepted and quietly ignored. Upgrade and it goes through.
No. The invitation link works for someone with no account — the token is the authorisation, and it is throttled and expiring.
Yes, subject to the destination workspace having an account slot available on its plan.
Group the accounts, invite the people, and let the limits be real.
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